CSP in media
Citizens and Local Administration. Setting up of a Local Ombudsman’s Institution.
PHARE Programme
Municipalities of Mladost - Sofia, Sevlievo, Koprivshtitza, Sapareva Banja
This project piloted new mechanisms and practices of interaction between citizens and municipal authorities with a view to overcoming existing problems of trust and dialogue, and also work towards more transparent and responsive local administrative practices. The project works in four municipalities. Following the end of the project duration, the accumulated experience was multiplied and at present the ombudsman institution, called in Bulgaria Public Mediator, functions in 20 municipalities. Legislative moves, together with Centre for the Study of Democracy, are also under way to establish a national Ombudsman.